Welcome to HealthOne Medical centers ! This page will explain with the clinical services we offer and provide general guidelines for health maintenance.

Here are some of the services we offer:

  •   Pediatrics
  •   Immunizations
  •   Woman’s Health
  •   Nutritional Counseling
  •   Alternative Treatments
  •   Colds, Flu, & Infections
  •   Annual Physicals
  •   Allergies & Rash
  •   Minor Wound Care
  •   School Physicals
  •   Family Medicine
  •   Diabetes Management
  •   Asthma & Emphysema
  •   Vascular Assessment
  •   Hypertension Management
  •   Heart Disease Management
  •   Woman’s Health
  •   Ear Infections
  •   High Blood Pressure
  •   High Cholesterol

Our group of board certified physicians is committed to attend to the health needs for the entire family- infant to grandparent. As a modern version of the old family doctor, we place special emphasis on the whole person, and on preventive care. HealthOne Medical Centers is also involved in the development and Management of Healthcare applications for Clinics, nursing homes & hospitals.

Our full array of services includes full-service laboratory, x-ray, and dexa scan (bone density testing)

About Our Doctors
As members of the medical profession, our physicians are attracted to the challenge of diagnosing and treating a wide variety of illnesses and medical conditions. As Family Medicine specialists, they find great personal satisfaction in taking care of families; the new babies, kids, adolescents, young adults, moms, dads and grandparents of our community. They are committed to helping their patients make the right decisions that produce healthy, enjoyable lives. Our doctors take care of their patients as they would members of their own families, part of our extended families.

After Hours Emergencies
One of our doctors is always available for emergencies. If you have an emergency after regular office hours, please call 1.800.537.0990 and a taped recording will give you the number of our answering service.

The answering service personnel will ask for information about your medical problem and will take your phone number. Stay by your phone! The doctor on call will contact you within one hour, sooner for serious emergencies.

Appointments
For routine appointments, please call 1.800.537.0990. Appointments for routine care (e.g., annual physical examination, well child care, etc.) are made by the appointment secretaries. Please call in advance for routine visits so that we can schedule these with your provider. Because many of our early morning calls are for illness care, please delay calls for routine care until late morning or afternoon.

Prescription Renewals
If you need a refill on your medications before your next appointment, please give us at least one week advance notice. The following instructions will assist you in having the information you will need to renew your prescription.

Please call between 10:00 a.m. and 11:30 a.m. and ask for your team secretary. Have your medicine bottle on hand so you can provide the necessary information.

  • the name of the medication
  • dosage (mg.)
  • pharmacy name
  • pharmacy address
  • pharmacy phone number
  • prescription number
  • directions for use

The team secretary will take your message, get your chart, and give it to your provider who will review the medication request within one week.
The prescription will be ready for you to pick up at pharmacy with your prescription renewal order.

Cancellations
Call the office as soon as possible if you are unable to keep an appointment. Failure to cancel an appointment prevents other patients from being seen and increases the cost of care. If you are more than 15 minutes late, your provider may have to ask you to reschedule your appointment.

General Phone Calls
For prescription refills, referrals, or other general information and requests, please ask the switchboard operator for your team secretary.

Fees
To keep medical costs as reasonable as possible, we ask you to pay at the time of the visit for charges not covered by your insurance. Your prompt payment decreases administrative costs and results in lower charges overall.

Insurance Payment Plans
The HealthOne Medical Centers accepts a range of payment plans that include:

  • Blue Cross/Blue Shield Blue Choice
  • Medicaid
  • Blue Choice
  • PPOM
  • Medicare
  • Medicaid HMOs

If you have private insurance that reimburses you directly, the copy of your encounter form has all the information you will need to be reimbursed by your insurance company. You should attach the encounter form to your insurance form and send it to the insurance company.

Problems or Questions
HealthOne Medical Centers values the opinions of our patients. We strive to offer responsive health care and welcome your suggestions.

If you are experiencing difficulties with any aspect of your health care and wish to voice a concern, please discuss it with your family physician or team nurse practitioner.

If you are experiencing difficulties with any aspect of your health care and wish to voice a concern, please discuss it with your family physician or team nurse practitioner.

Hospital Care
We use St Johns Hospital, Bi County Hospital for adults requiring hospitalization. Children will be hospitalized at Children’s Hospital of Michigan. Your family physician will maintain contact with you during your hospitalization. In addition, a faculty physician will be involved in your hospital care.

Please note that if you are admitted to another area hospital, your primary care physician will be unable to care for you during your hospitalization. You will be followed by a non-Family Medicine Center staff physician during any non-HealthOne Medical Centers Hospital admissions for adults and non-Strong Hospital admissions for children.

Guidelines for Healthy Adults
Seeing your health care provider on a regular basis is an opportunity to review your health concerns
In general, we recommend:

  • Monitoring your blood pressure and weight for women who have had three (3) normal yearly Pap smears, recommendations for repeat Pap smears vary from one to three years
  • Mammography (breast x-ray studies) are recommended beginning at age 35 for high risk patients, and routinely after age 50. Ask your doctor, nurse practitioner, or physician assistant if you are unsure of guidelines.
  • All adults should receive a tetanus-diphtheria immunization every ten (10) years.
  • Influenza immunization is recommended over age 65 (and for people with chronic diseases). Pneumovax is recommended for selected patients and those over age 65.

Guidelines for Children
Regular Check-ups & Immunizations
Immunization shots are very important because they prevent serious infections. Occasionally these shots will cause fever, irritability, or soreness at the injection site. Immunizations carry a very low risk for problems, and the benefits of the immunizations far outweigh the risks. Common screening tests we recommend include: tests for anemia, lead poisoning, vision, and hearing