EastMD™ Physician Practice Management Software
EastMD is a medical practice management software solution designed specifically for physician offices. Core functionality includes interactive scheduling, billing, encounter management, claims processing, batch payment and comprehensive reporting and analysis. EastMD speeds up reimbursement through real-time eligibility verification and electronic claims filing. Save time and money by automating tasks such as appointment reminder phone calls, and patient statements. EastMD is affordable, user-friendly, designed to run on a PC and guaranteed to meet the needs of all individuals in your office with
- Free Training & Support!
- Free Updates & Upgrades!
- Free from Data Back-up Worries!
- Free from Costly Servers!
- Unlimited User Licenses!
- Unlimited User Licenses!
What EastMD™ Can Do For You
Whether you’re currently using medical management software program or you’re new to practice management systems, EastMD will save you time and money. EastMD’s intuitive interface is broken into easy-to-use modules:
 |
Make, move, cancel, track and reschedule appointments using EastMD’s easy-to-use Appointment Scheduler. Schedule new patient appointments quickly and find the next available appointment with a click of a button. |
 |
Find any patient at the touch of a button using advanced search queries in the Patient Module. Keep a complete patient database with demographic and insurance information, including the information that is required on the HCFA 1500 form. |
 |
Keep a complete record of the patient’s encounter in Ticketing. All diagnoses, charges, and payments are entered on the ticket. The ticket leaves a permanent record of all of the transactions related to the patient per visit. Print walkout statements for the patient to take home. |
 |
Using the Reports Module, you can produce more than 75 standard reports and hundreds of custom reports that help you analyze and run your practice. For example: the Payment Report helps balance all payments; the Log Report shows what information was input by each user; the Patient Ledger Report can be sent to patients for tax purposes; the Collection Report groups past due payments by insurance companies; and the Capitation Report tells you if your practice is making money on your capitation plan. |
 |
File insurance claims in Claims Processing. Simply press the “transmit” button to send claims electronically. Batch print and batch submit claims to insurance companies. View claims that were not properly processed and see why. You no longer have to wait to print and mail claims. |
 |
The Statement Processing module generates statements for all patients with balances. The statements can include all charges, payments, adjustments, and messages. EastMD also provides aging for accounts. For delinquent accounts, a pre-defined comment can be printed on the statement to notify patients of their account status. |
 |
With the Capitation module, you can distribute an insurance company payment to multiple patient tickets and captivated charges in minutes. |
 |
The Batch Posting module allows you to disperse an entire insurance company payment to several different patient tickets with just a few clicks. Select the tickets and quickly post the payments and adjustments according to the Explanation of Benefits received with the payment. After posting the payments, the appropriate transaction codes and amounts are automatically added to the tickets. |
How EastMD™ works in your office..
|
Appointment Requested When a patient calls to make an appointment, select a time on the appointment grid and double-click, or select the “Next Available” option. You can set aside time for specific types of appointments by creating Group Reservations. Blocking a time on a provider’s schedule is also possible, which allows you to note when a provider will be unavailable for appointments at each location. You can make, move, reschedule and track patients in the scheduler. |
|
Patient Information Get a patient’s demographic, insurance, and claims information, and enter it into the patient information screens. You can update patient information at any time. |
|
Encounter Form Printed Once you have entered the patient information, you can print the encounter forms for the patients being seen during that or the next day. You can then note all of the services provided on the encounter form. This information is then used to create the patient’s ticket. |
|
Encounter Form Reviewed and Transactions Posted All diagnoses, charges, payments, and other transactions are entered on the ticket after the encounter form is reviewed. This keeps a complete record of the patient encounter. If the patient owes a co-pay or a specific percentage of procedure, this information is noted in the patient information, displayed on the ticket, and can be collected at the time of the encounter. After the information is entered, a walkout statement can be printed from the Ticket Module for the patient to keep. |
|
Insurance Claims Prepared Store insurance claims information in Claims Processing. After the ticket has been created, it will appear in Claims Processing with a status of “Posted”. This is where you will file your claims (either electronically or by using paper HCFA forms). Claims Processing allows you to gather all of the claims together in the grid and batch print and batch submit claims. After the claims are transmitted, the claim’s status is changed to “Filed” for quick reference. EastMD also allows you to print the claims grid so you can keep track of the claims that were submitted on a specific day. |
|
Payments Received from Insurance Carrier When a check from the insurance company comes in, payments can easily be posted to the patient’s tickets. The Ticket Module can be used to post individual payments to individual tickets. Batch Posting allows you to post a lump insurance payment to multiple tickets and to post adjustments simultaneously. Capitation is used to post captivated charges and adjustments. If you need to resubmit the claim, you can change the status to “Posted” and resubmit it with more information or documentation. |
|
Secondary Insurance Claims Filed After a primary insurance payment is posted, the claim can be filed with the secondary insurance. Select the “secondary” option in claims processing and simply print the secondary claims |
|
Statements Sent to the Patient Statement Processing is used to send statements to the patient after all insurance claims have been filed. By sending patient statements, you can also make patients aware of their financial responsibility. This allows you to collect payments from patients for procedures that may not have been covered by the insurance company. |
|
Patient Payments Received When patient payments are received, they can be posted on the ticket as “patient payment”. |
|
Creating Reports EastMD’s reporting capabilities allow you to keep track of the appointments, transactions and receivables for all of the patients in the system. Reports authorize you to view the status of all of the individual patient encounters and to keep track of the business aspects of your practice. You can create receivables and collections reports to keep track and monitor the status of your practice. |
FAQs
Q: What are the real advantages of EastMD?
A. EastMD offers you cost savings, with minimal capital investment and no expensive servers, operating systems, or database licenses. EastMD also gives you seamless connectivity to the e-healthcare world, enabling you to access your information from anywhere at anytime over the Internet.
Q: What do I need to get started with EastMD?
A. No servers are needed for EastMD. You will need at least 256 MB of RAM, a Pentium Processor and a high speed Internet connection.
Q: How much does EastMD cost?
A. The program is priced on a per physician basis and can be structured either monthly or annually. Pay only a small subscription which includes unlimited electronic claims filing, unlimited users, locations and workstations. No costly installations or maintenance. Contact our sales team today to receive a quote built specifically to suit your office’s needs. Call 1.800.537.0990 or complete our online information request form.
Q: What are the features of EastMD?
A. EastMD provides a full range of services, including scheduling, billing, online claims processing, and comprehensive reports and analysis. For more details regarding the functionality of each of the modules, please send email to: info@healthonemedicals.com
Q: How secure is my data over the Internet?
A. EastMD is not delivered through your browser, but via a direct connection from your workstation to a highly protected environment using the Internet as a conduit. Our technology creates a secure pipeline that transports data past the cluttered, busy World Wide Web, allowing you to avoid contact with viruses, spyware, SPAM, and other unwanted Web browser traffic. Our system operates in the same environment commonly used by the Defense Department and Federal Reserve to handle their information transfers. All data stored in EastMD is encrypted using 128 bit Secure Socket Layer (SSL), the highest form of data encryption available on the Internet today. Algorithms scramble data so that unauthorized users cannot view it, keeping your patient data safe from data pirates or hackers.
Q: How often is my data backed up?
A. As an ASP, HealthOne Medical Centers has multiple servers in multiple structures throughout the country. The security of these structures is never compromised and always strictly controlled. Our servers are configured according to Redundant Array of Independent Disks (RAID) Level 5, which distributes data across several hard drives and provides for its recovery if it is lost. In addition, we continuously perform backups, security and fault tolerance checks. A full backup is conducted in high capacity digital tape at the end of every alternate business day, and a differential backup is performed on the days in between. This not only ensures the safety of your data, but releases you from performing backups yourself.
Q: What is an ASP?
An ASP, or Application Service Provider, is an information technology company that pre-integrates best-of-class packaged applications. The ASP hosts, monitors, and manages these applications to their customers on a subscription basis. ASPs release customers from both capital investment and operating costs associated with owning software or hardware and employing resources to manage the information infrastructure.
Q: What are the minimum requirements?
EastMD has the following basic hardware and software requirements. EastMD can run in slightly slower systems, but we highly recommend components that meet these requirements:
- RAM: 256 MB
- Operating Systems: Windows 98, XP, 2000 and NT (NT requires v4.0 with Service Pack 3.0), Mac OS X, Linux, and Sun Solaris.
- Browser: Latest, Java-compatible version of your favorite web browser.
- Internet Connection: Dependant on the number of workstations. See the next question for more information.
- Video Card: An SVGA-compatible video card with 256 colors or more.
Q: What type of connection is best for me?
- 1-2 workstations: 56K modem (with a separate phone line and service from a major ISP)
- 3-4 workstations: ISDN 128Kb or SDSL*/IDSL at 144Kb or higher
- 4-5 workstations: SDSL/IDSL at 144Kb or higher
- 5-6 workstations: SDSL at 196Kb or higher
- 6-7 workstations: SDSL at 256Kb or higher
- 7-8 workstations: SDSL at 384Kb or higher
- 8-10 workstations: SDSL at 768Kb or higher
- ADSL, Cable Modem, and T1 work in all of the above scenarios.
Q: How many people can use my system?
Because it is Internet-based, there is no limit to the number of people who can use your system. You pay only for the number of providers in your office. With your EastMD subscription you get unlimited workstation licenses allowing unlimited users, and locations.